Welcome to the West Devon Borough Council website.

Since January 2007, the Customer Services team has been finding ways to increase access to all services, including partner organisations such as the fire service, NHS and CAB.

The result is a huge cultural change in how we and our partners deliver services. Under the branding of West Devon Connect, the team now run ‘outreach surgeries’ – similar to those run by doctors and vets - from seven different towns on a regular basis. We have also teamed up with Devon County Council on their Mobile Library Service.

Trained advisors can deal with any Council related enquiry but also has links with many of the pubic service providers operating in the Borough

So what happened in the first year?:

• Scores of additional welfare benefits have been claimed.
• More than 2,500 enquiries made through the surgeries. Feedback suggests the majority wouldn’t have bothered had the surgeries not been held to help them.
• Seventeen organisations join us regularly with a working group of Council and partner officers working towards developing the surgeries further.

To find out times and dates of a surgery near you please click on the relevant link below.