A reduced Duty Planner Service is currently available during the COVID-19 Outbreak. The Duty Planner operates every other week (week starting 27 April, 11 May, 25 May etc.), with telephone appointments available between 9 a.m. and 12 p.m. on Mondays and Wednesdays and between 1 p.m. and 4 p.m. on Thursdays. The Heritage Duty Planner continues with appointments between 9 a.m. and 1 p.m. every Thursday.
Duty Planner Service
The duty planning service provides general planning advice via a 15-minute telephone appointment. There is a non-refundable £20 charge for this service. Meetings will be strictly limited to a maximum of 15 minutes in length. If more than 15 minutes are required, up to 2 duty planner slots (total of 30 minutes in length) may be booked for a charge of £40.
The Duty Planner operates every other week (week starting 6 July 2020, 20 July, 3 August etc.), with telephone appointments available between 9 a.m. and 1 p.m. on Mondays and Wednesdays and between 1 p.m. and 4 p.m. on Thursdays
The Duty Planner service does not provide pre-application advice for specific projects.
There are appointments available on Thursday mornings for Listed Building and other specific Heritage queries. *Heritage appointments are for £40 for a 30-minute appointment.
Yes - There is a non-refundable £20 charge for this service. Meetings will be strictly limited to a maximum of 15 minutes in length. (for appointments booked from 3rd July 2020)
If more than 15 minutes are required, up to 2 duty planner slots (total of 30 minutes in length) may be booked for a charge of £40*.
PLEASE NOTE THAT DUTY PLANNER APPOINTMENTS ARE ALL TELEPHONE APPOINTMENTS - FACE TO FACE MEETINGS ARE NOT CURRENTLY AVAILABLE
To book an appointment with the duty planner, please call us on 01822 813600. Our address is: Kilworthy Park Drake Road Tavistock PL19 0BZ There is parking available on site. Please come to reception for your appointment.
When you phone to make your appointment, you will be asked to pay by debit or credit card using our automated payment system.
Informal advice:
Please note that the verbal advice given by the duty planner is given on an informal basis and is intended to assist with general, basic planning enquiries.
The advice given by a duty planner should not be seen as representing the Council's formal position and is not a substitute for using our pre-application service.
If you need planning permission or you need a formal response:
If a formal response is needed about whether planning permission is required, please submit a Certificate of Lawful Proposed Use Application. The application form, information and details of the appropriate fee for an application for a Certificate of Lawful Proposed Use can be viewed on the following links:
Certificate of Lawfulness for Proposed Use - Application Form
Certificate of Lawfulness for Proposed Use - Guidance
If you want to find out whether you are likely to get planning permission before submitting your application, then you will need to use our Pre-application Service.
The officer on duty is managed by a rota. If you need further appointments, you may not be able to speak to the same planning officer.
Note: Refunds will only be given in exceptional circumstances.