Premises are inspected to check they comply with legal requirements. The food hygiene rating given reflects the inspection findings.
The purpose is to allow consumers to make informed choices about the places where they eat out or shop for food, as well as encouraging businesses to improve their hygiene standards.
You can find more information about the Food Hygiene Ratings scheme on their website.
If you would like to find the rating for a particular premises, please use the FSA website.
In order to ensure that the scheme is fair to businesses, it has been designed to include a number of safeguards.
You can request a revisit to inspect your business to reassess your score. Please make sure that you've taken all the steps you need to rectify the faults identified at your visit before making this request. During the re-visit we'll be looking at standards generally, not just areas you have been working to improve, so your hygiene rating could go up, down or remain the same. There is a fee of £120 for each requested revisit and there's no limit to amount of revisits you can ask for.
You have 21 days to appeal the rating you've been given (including bank holidays and weekends). You can speak to the officer that inspected the premises who will tell you how the rating was worked out. You can then decide if you still want to Appeal.
If your food business has improved hygiene or you believe there were unusual circumstances at the time of the inspection you have theRight to Reply .
You can find further information on appealing, requesting a re-visit and the right to reply at the Food Standards Agency website.