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Food Hygiene Rating Scheme - Businesses

Food Advice and Hygiene Rating Re-Score Visits

During the coronavirus (COVID-19) outbreak we will not be able to carry out Food Advice or Re-score Inspections for Food Businesses.

Please check back at a later date if you need to arrange either of these visits.

Thank you for your understanding and we hope you all stay fit and healthy.

The food hygiene rating scheme is a Local Authority and Food Standards Agency partnership initiative. The scheme provides consumers with information about hygiene standards in food premises at the time they are inspected by food safety officers from the Council.

Premises are inspected to check they comply with legal requirements. The food hygiene rating given reflects the inspection findings.

The purpose is to allow consumers to make informed choices about the places where they eat out or shop for food, as well as encouraging businesses to improve their hygiene standards.

Where can I get more information?

You can find more information about the Food Hygiene Ratings scheme on their website.

Requesting a Food Hygiene Rating revisit

You can request a revisit to inspect your business to reassess your score. Please make sure that you've taken all the steps you need to rectify the faults identified at your visit before making this request. During the re-visit we'll be looking at standards generally, not just areas you have been working to improve, so your hygiene rating could go up, down or remain the same.

There is a fee of £130 for each requested revisit and there's no limit to amount of revisits you can ask for.

Request Re-Score Visit

Appealing against a Hygiene Rating

You have 21 days to appeal the rating you've been given (including bank holidays and weekends). You can speak to the officer that inspected the premises who will tell you how the rating was worked out. You can then decide if you still want to Appeal.

Right to reply

If your food business has improved hygiene or you believe there were unusual circumstances at the time of the inspection you have the Right to Reply.

You can find further information on appealing, requesting a re-visit and the right to reply at the Food Standards Agency website.


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