The council has a role to play in an emergency to support our community and to help the other emergency responders. Find out more about the council's role below.

What is the council's role?

In an emergency response situation, the council can offer technical advice and temporary accommodation for evacuees, if required. It can also lead on the recovery of a damaged area to a state of normality.

A copy of the council's emergency response plan can be downloaded on the right hand side of this page.

What is a major emergency?

A major emergency is something that seriously affects people, buildings or the environment and could include:

  • Transport accidents
  • Major fire
  • Severe weather
  • Health alerts.

What does the council do to plan for, and respond to, a major emergency?

Major emergencies can happen with little or no warning and have the potential to seriously disrupt the lives of individuals and communities.

The council provides support to the emergency services during major emergencies, as well as information and advice to residents and businesses before, during and after an emergency.

What risks are being planned for?

The council works closely with the emergency services, other agencies and neighbouring districts to regularly assess the threats and risks to our communities, which are contained in the Local Resilience Devon, Cornwall and the Isles of Scilly Risk Register.

This helps us to put together plans to respond to incidents and deal with the community's recovery after the event.

For more information on how the council works, you can watch these videos

What can communities do to help themselves?

Whilst every effort will be made to emergency responders to help a community during an incident, unfortunately resources may be stretched or some time away. Communities are encouraged to prepare for emergencies and to consider how they can support each other.

Devon County Council has been working with Devon Communities Together to set up the Devon Community Resilience Forum. Guidance, Templates and Case Studies on writing a community emergency plan and the forum also provides contact with others who have already written their plan who may be able to help you.

What can residents do to prepare for emergencies?

The 'CLEAR Plan' leaflet and video gives advice on how to help protect yourself, your family and home in an emergency such as:

  • Flood
  • Fire
  • Storm
  • Power cut
  • Gas leak

There is also a template which can be used to prepare a personal flood plan.

The important things to remember are:

Do you know how to contact the rest of your family in an emergency and where will you meet?

Have you got an emergency bag and do you know what you might need for up to 72 Hours out of your home such as:

  • Warm waterproof clothes
  • Medication
  • Torch
  • Wind-up radio
  • Toys for children and pets
  • Mobile phone chargers
  • First Aid Kit
  • Food
  • Money and Credit Cards

Make sure you have moved important documents such as those below to a safe place.

  • Important legal documents (cross out if not applicable)
  • Birth certificate(s), adoption papers, marriage license or divorce papers
  • Social security card(s); National Insurance Number
  • Passport; Identity card; Naturalization documents
  • Last will and testament; Living will
  • Power of attorney
  • Property deeds and titles (home, car etc.)

Important financial documents

  • Tax statements (minimum previous year)
  • Statements from financial accounts
  • List of sources of income
  • List of Financial obligations
  • Insurance information

Medical information

  • Health insurance / NHS information
  • Record of immunizations/allergies and a list of necessary medications