We now offer web chat, please use the button below to talk directly with one of our Customer Service Team.

The quickest and easiest way to tell us about a change in your circumstances is via our online account.

Signing up to an online account provides a safe and convenient way to access our Council Tax and Benefits services. You can upload documents and photographs, ask questions and see when your next payment is due and how much it will be.

To register for an online account, please click the button below:


If you already have an account then use this button to login:


To tell us about a change in your circumstances, please use the button below:

Tell us about a change

If you have been asked to complete a review form, please use the button below:

Online Review Form

If you have told us on your application for Housing Benefit or Council Tax Reduction that you are self-employed, we will need to work out your income from your employment. You can either send us a copy of your most recent accounts drawn up for tax purposes, or complete the form below.

Self Employed Form

If you need to submit a claim for Discretionary Housing Payments or Exceptional Hardship Fund, please use the buttons below:

 Exceptional Hardship Fund  Discretionary Housing Payments