How should I submit the information?
We encourage submission electronically via the Planning Portal to help us look at your application more quickly. Where the application is submitted electronically no paper copies are required at submission. However you may be contacted for additional paper copies at a later stage for larger applications. We do accept application submissions via email (with documents attached as PDFs) or CD/DVD but we are unable to accept submissions in any other electronic format e.g. USB devices.
We can accept drawings via file transfer sites, providing each document is clearly labelled with the plan type and content. You should also include a document/plan schedule.
If providing additional documents/plans we ask that use the link you will have received in your invalidation letter, and not a file transfer site. This allows us to quickly attach documents to the correct application.
When submitting via the Planning Portal it will speed up the processing of the application to upload all drawings with their full, clear and detailed title and drawing number.
We cannot accept individual documents greater than 20mb.
When submitting a hard copy application, one copy is required (however again you may be contacted for additional copies at a later stage for larger applications). We upload all documents electronically and will dispose of the hard copy; we are not able to return anything post decision.
If you need to submit information considered 'personal data' or 'sensitive personal data' under the General Data Protection Regulations (GDPR), it should be submitted in a separate document, so it can be marked as confidential. Do not cross-reference this information in other documents. The definition of 'personal data' and 'sensitive personal data' can be found on page 8 of Information Commissioner's Office (ICO) GDPR. It includes, for example, personal circumstances or health information.
Applicants/agents are encouraged to pay by credit or debit card online but we can accept payment by telephone, BACS transfer, or by visiting either of our offices to pay electronically (when open). For more information about making a payment, please see Paying for a Planning Application.
We do not accept cheques or cash.