Advising you of a decision

Once the advisor has made a decision on your application, we will give you a written notice advising you:

  • Whether an award has been made and the reason for the decision
  • The intended use of the award
  • The amount of the award

We will also let you know about other services in the council and the community, which may be able to provide further support. We will also advise you as to how the award will be made.

Reviewing unsuccessful applications

The scheme is discretionary and there are no appeal rights to an Independent Tribunal, but you can ask us to look at your case again within 5 days of our decision if you are not happy with the outcome of your application. Requests for a review of our decision need to be made in writing. It must state the reasons why you are asking for a review of the decision and be signed and dated.

You will be notified of the review decision within 14 days of your request. This decision will be final. If you do not have access to a computer, you can get in touch with us and we will advise you on how you can request a review.